Certified Apartment Manager (CAM) Designation 2019 - Part I

@ AAFW-NEI Leo Jehl Education & Training Center, 3106 Lake Avenue, Fort Wayne, IN 46805

Invest in your career!

Earning your CAM allows you to demonstrate that you have the knowledge and ability to manage an apartment community and achieve owners’ investment goals. Students can complete all the course work required in just 6 days out of the office (February 19, 20, 21 and March 26, 27, 28). The Exam Date will be determined by the students and scheduled after the coursework is complete.

You’ll learn about:

  • Occupancy rates
  • Comprehensive marketing plans
  • Sales team management and product readiness
  • Equitable treatment of current and potential residents
  • Resident retention and the maintenance of a positive company image
  • Consistent and ongoing resident communication
  • Positive resident service and issue resolution
  • Enforcement of company policy in compliance with laws and regulations
  • Property inspections
  • Preventive maintenance programs
  • Service request process
  • Apartment turnover process
  • Contractors and vendors 
  • Recruitment, hiring, orientation, and training of high-caliber employees
  • Systematic employee evaluation 
  • Employment regulations and record keeping
  • Analysis of the property’s fi nancial operations with corrective actions for underperformance
  • Monitoring of property performance to achieve the owner’s investment goals
  • Accounting principles and practices
  • Maximizing net operating income
  • Reporting property perform

If you’re a community manager or experienced assistant manager we recommend this course! Download the registration flyer.

Registration Form

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