Education 2021: Communication Skills for Today’s Leaders
It’s impossible to be an effective leader without also being an effective communicator. Unfortunately, many workers cite communication skills as one of the things most lacking in their leaders. To combat this problem, this session will go beyond the basics to discuss what really matters when delivering a message—including tough news, challenging conversations, and giving feedback. Participants will also learn how to choose the right tool for a given conversation and have the opportunity to sharpen the most critical communication skill: listening. It's a fast-paced, interactive look at one of the most critical elements of leadership.