@ Fort Wayne, Housing Authority, 7315 S Hanna St, Fort Wayne, IN 46816

Strategies for Creating Better Customer Relationships...and for increasing Sales!

An enjoyable and motivational presentation geared toward our products and services and people.  Learn how to develop and nurture long term relationships with your customers.  This is not just another CRM class.  Rather, Rick will speak from personal experience sharing the ideas and concepts that have allowed his company to thrive while serving the apartment industry for over 32 years!  This fun and motivational seminar will be jammed packed full of information.

  • Do you know your customer…really?
  • Promoting Your Company by creating value for your customers               
  • Blood (Relationships) are thicker than water...but “better” will eventually beat “average”             
  • Timing - When to hold, fold, and show your cards.               
  • Trade Shows - A waste or a windfall?              
  • What about the Internet…and social media??  Making the www profitable.             
  • Crossing Over - When a property management professional becomes a vendor!

Registration Form

Cancellation Policy: Registration & Cancellations MUST be made 48 Hours PRIOR to the scheduled class. NO SHOW’s will be billed $10 Per Person for Education Subscribers, $45 Per Person for NON Education Subscribers and $90 Per Person for NON AAFW-NEI Members
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